Privacy

How we collect, protect and use data about you

Please note that this privacy policy only applies to the use of this website, planx.uk. It does not apply to our customers' digital services that are powered by Plan✕.

To find out how a service on Plan✕ uses your data, you should read the privacy notice on that service, which can be found at the bottom of any page.

Plan✕ is provided by Open Systems Lab, a non-profit based in the UK. This privacy notice explains how we collect and use any personal data when you are using this website.

When you contact us

When you use our contact form, you give us details like your name, email address, and your message.

How we use it

We only use this information to talk to you and reply to your questions.

Do we share it?

No. We don't share, sell, or pass your personal details to anyone else, unless you have asked us to in your message. The only exception to would be if we need to urgently inform someone about a security risk, or report your message to the police, a regulator or another relevant authority.

When you use this website

Like most websites, we may gather some basic technical information as you browse planx.uk. This helps us make sure the website works well and understand how people use it. This information can include:

  • Your IP address
  • Details about your web browser and your computer or phone's operating system.
  • Which pages you visit on our site and how long you stay on them.
  • The website you came from to find us (if you clicked a link)

How we use it

We use this to see how many people visit, which pages are popular, and to generally improve our website. This information doesn't directly tell us who you are.

Cookies

Our website may use small files called 'cookies' that are stored on your device. Unless you have consented to additional cookies, we will only use cookies that are needed for the website to work properly (for example, for security). These are known as 'essential' cookies.

How long we keep your information

We only keep your information for as long as we need it to help you, and in the case of communications via our contact form we reserve the right to retain a copy of these communications indefinitely unless you ask us to delete it.

Your privacy rights

You can ask us to:

  • Tell you what information we hold about you.
  • Correct any wrong information we have.
  • Delete your personal information.

If you have any questions about your data or want to use these rights, please get in touch with us using our contact form.